Questly Support
Questly is a conversation cards app designed for couples, friends, and families to spark meaningful conversations. Swipe through curated question packs, personalize your experience, and explore optional 18+ content. Available on iOS.
Contact Support
If you need assistance, please reach out to us at support@questly-app.com. We're here to help.
How to Report an Issue
To help us resolve your issue quickly, please include the following information in your email:
- Device model: e.g., iPhone 14 Pro
- iOS version: e.g., iOS 17.2
- App version: found in Settings → About
- Steps to reproduce: detailed steps that led to the issue
- Expected result: what you expected to happen
- Actual result: what actually happened
- Screenshot or video: optional, but helpful
Frequently Asked Questions
Try restarting your device and ensuring you're running the latest version of the app. If the issue persists, delete and reinstall the app. Contact support if the problem continues.
Currently, Questly does not offer subscriptions or in-app purchases. All question packs are available for free. This may change in future updates.
Questly does not collect or store personal data beyond what's necessary for app functionality. Your conversations and card preferences are stored locally on your device. For more details, see our Privacy Policy.
Response Time
We aim to respond to all support requests within 24-48 hours during business days. Please allow extra time during weekends and holidays.
Legal
For information about how we handle your data, please review our Privacy Policy.